/ Visual experience for hospitality
Reimage the connected wall in smart rooms.
B2B2C. Web application & native mobile app.
Company: Confidential
/ Summary
New business exploration
Task
Market research
Ideation
Wireframing
Storytelling
User testing
Mobile and web app design
Developer collaboration
Deliverables
High-level user journey storyboard
Storytelling presentation and video
Interaction design with the physical objects
Interface design for mobile and web app
Outcomes
With a tight deadline of 3 months, we delivered a well-designed MVP to potential clients.
Thanks to more than 7 developers across different time zones, project managers, and business development teams. We have collaborated closely to make this happen. This project also helps the company open a new market and it now lives in confidential hotels.
/ Understand the problem
Look at current & imagine the future
The assumption
General behavior
/ Balance the needs
Business requirement vs User’s desires
/ User journey in nutshell
From hotel admin to the guests
There are a couple of actors in this system, from technician, hotel content admin to hotel guests. Each one of them has very different needs. How might we design a system that’s seamless for everyone?
We have created a very high-level map to help us identify the needs on each stage. Where are the touchpoints for hotel admin and hotel guests.
/ Wireframes
Keep the flexible in mind
For hotel guests
/ MVP
Lean & Agile
I’m very proud to deliver this custom solution to our clients. We were able to just add a backend layout in order to match the business logic. In this project, I had a chance to perform my full stack capacity, from presentation, research, design to final build with developer.
Prototypes and final products are under NDA, I will be sharing here once they are available. Meanwhile, this is on site installation.
